Indiana Hoosiers women’s basketball coach Teri Moren said Saturday that an opportunity was missed to showcase her No. 6-ranked, undefeated squad and other teams at the Las Vegas Invitational tournament this weekend because of a subpar setup for the event.

A site coordinator for the event told ESPN that he apologized to players, coaches, fans and referees about the tournament conditions, which have been discussed on social media. The tournament was played on a court in a large ballroom area at The Mirage hotel that had no stands for spectators. Chairs were set up around the court.

Moren confirmed that the site coordinator, Ryan Polk, did apologize.

“I think there are other people who probably need to apologize as well for wanting us to come and play in this event and making promises, if you will,” Moren said. “This is not what was described to us a far as what the venue was going to look like, what the set-up was going to look like.

“What was disappointing was the aesthetics; it’s not a fan-friendly environment. As women’s basketball coaches, we’re trying to move our game forward. It felt like because [this] got so many ticks on social, that we had taken a couple steps backwards. We have an obligation to grow our game, and we completely missed on this opportunity because you have a lot of really good teams that are here. I see all these other tournaments going on and footage of that, but this was a major miss.”

Indiana shared correspondence the school had in March with the tournament director, Bryce McKey, who told the Hoosiers that the event would be set up with a court similar to what the Athletes Unlimited professional women’s league in Las Vegas had earlier this year. But it did not resemble that.

McKey was at another tournament this weekend in Daytona, Florida. Polk said the tournament organizers realized too late that the set-up in Las Vegas would not be up to par.

“We’re very sorry,” Polk said. “The court and the lighting, that stuff hasn’t been an issue. But we needed to have full-on bleachers. We have notified The Mirage we won’t be coming back again. This is a one-time disaster in terms of events. It definitely did not go the way we thought or planned. We just severely missed the mark when comes to the spectator side.”

Another issue arose Saturday night at the tournament, though, when Auburn Tigers player Kharyssa Richardson was injured after hitting the floor hard while scrambling for a loose ball. The game was delayed nearly an hour during the wait for her to get medical attention. According to the Auburn radio broadcast, it took more than 40 minutes for paramedics to arrive to the court.

“She was alert, she was responsive to everything, so I really believe it’s precautionary,” Auburn coach Johnnie Harris said after the Tigers’ 74-73 win over the Colorado State Rams.

On Friday, Indiana standout Grace Berger sustained a knee injury, and she did not play in Saturday’s 79-64 victory over the Memphis Tigers.

Moren said she had no issues with the court itself and felt it had nothing to do with Berger’s injury. However, she was concerned at the length of time it took for Richardson to receive medical care. The Hoosiers still decided to play after that, with their game starting more than an hour late.

“I don’t read a lot of social [media],” Moren said. “But this notion that the floor … there’s no problem with the floor. The injury to Grace did not happen because of the floor.

“[But] I think any good tournament has EMT and all that, medical professionals, on site. And once again that wasn’t the case. Another big miss for this tournament. There were a lot of things that should have been better, and they just weren’t. I was very frustrated having to watch that moment for Auburn.”

Moren said she did speak Saturday to Indiana athletic director Scott Dolson, who wanted to make sure the team thought the environment was safe to play in. She said the Hoosiers did feel safe, but the Auburn injury caused her some pause.

“We’ve played in ballrooms before,” Moren said. “We were in the Bahamas last year: Another ballroom scenario but looked far different than the ballroom we’ve played in the last two nights. I don’t want there to be the notion that playing in ballrooms is dangerous. But in this particular event, there were a lot of things that needed to be better.”

ESPN’s Alexa Philippou contributed to this story.